FREE UK delivery for orders over £30.
For orders under £30, UK delivery is £3.50.
Orders are usually dispatched same day or next working day
For delivery to UK customers we use ParcelForce 48 delivery service for most orders. If an item is small and light we may use the Royal Mail First Class "signed for" delivery service. Free UK delivery for orders over £30 and a charge of £3.50 for orders below £30 includes deliveries to the Scottish Highlands & Islands, the Isle of Man, Isles of Scilly and Northern Ireland.
If you require a faster delivery we also have ParcelForce 24 delivery service, which is only £10 (inc VAT) and can be selected at checkout.
Please note that all deliveries will require a signature.
If we have the products you have ordered in stock, we can usually despatch them on the same day or the next working day, so you should expect to receive them between 1 and 5 working days after placing your order, depending on where you live (see table below). If you place your order over the weekend, it may take a bit longer.When we have to order the product from the manufacturer we will send you regular updates via e-mail on the status of your order, and will provide you with an expected delivery date as soon as we can. Below is a table showing our estimated delivery times from dispatch. Also shown is the delivery service that we normally use. Please note that for items that are small, lightweight and low value we may use RoyalMail First Class "signed for" delivery service.
Sorry, we are unable to sell goods
estimated delivery time
You will be sent a despatch confirmation e-mail on the day that your goods are despatched. If you do not receive your goods please notify us by e-mail within three weeks of receiving the despatch confirmation e-mail.
Credit/Debit Card Payments If you wish to have your goods sent to an address that is different to your card registered address then we will usually do this for you, providing that both addresses are in the UK. For delivery to overseas addresses we will usually only deliver to your card registered address.
PayPal Payments If you are paying through PayPal we will only despatch to your PayPal Confirmed Address. This is so that we are protected from fraud by PayPal's Seller Protection.
You can confirm your PayPal address in the following ways:
- Add a credit card to your PayPal account. PayPal will confirm the credit card billing address (i.e., the address where you receive your credit card statement).
- Apply for PayPal Smart Connect. If you’re approved, the address on your application will be a Confirmed Address.
european union (EU) & Other European countries
Sales Tax (VAT) is payable by all customers within the European Union. The current VAT rate is 20%.
The VAT rate for customers outside the European Union is zero, but you may be required to pay local taxes and/or duties in your own country. We will not be liable for any delay in delivery or non-delivery of goods due to customs procedures. Please also see section below about surcharges.
Belgium, Denmark, France, Germany, Ireland, Luxemberg, Monaco, Netherlands
Greece, Italy, Portugal, Spain
Gibraltar, Norway, San Marino, Switzerland
Austria, Bulgaria, Czech Republic, Finland, Hungary, Lithuania, Poland, Slovakia, Sweden
Azores, Balearic Islands, Canary Islands, Corsica, Madeira, Sardinia, Sicilly
charge (£) - including vat where appropriate
Please request a quotation
Croatia, Cyprus, Estonia, Latvia, Malta & Romania
The Sales Tax (VAT) rate for customers in the rest of the World is zero. Please note deliveries outside of the European Union maybe subject to additional local taxes and/or duties of your own country. We will not be liable for any delay in delivery or non-delivery of goods due to customs procedures.
Please note that the charges shown below are typical charges. If the product(s) that you have order are heavy and / or large there may be an additional charge. If this is the case we will contact you by e-mail. If there is an additional charge and it is unacceptable, you may cancel your order.
Sorry, we are unable to sell goods in the USA or Canada.